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The PMP® Exam Success Series: 3rd Edition PMBOK Exam Simulation Book is a key tool for the future PMP® to gage their level of understanding of the complex topics covered on the exam. This allows the user to see where they are strong and where they need more help. The format of the questions and answers are set up to provide explanation of why an answer is correct or incorrect, providing increased comprehension of the knowledge needed for PMP® Exam Success. There is a complete 200 questions integrated test, not available on our other books as well as 30 questions per topic area, including framework and professional & social responsibility.

The telephone company is building a new call center for its new internet access division. Given that this is its first venture utilizing a call center, there are a number of new processes that will need to be created. Which of the following would show how to handle customers' various needs when they call the call center?

(a) Checklist
(b) Process flow
(c) Control chart
(d) Quality Audit

Defect

A problem or error in the creation of the work of the project

The electrical crew discovers that an additional circuit is needed to supply the appropriate electricity to the new injection molding machine at the plastic factory. This circuit will be only used on this machine, and only products from the kiwi product line will be made on the machine. What type of cost would this be to the product line?

(a) Direct (Correct)
(b) Indirect
(c) Variable
(d) Indirect fixed

Explanation: The electric circuit is a direct cost. It is something purchased directly for the project or product. It is not an indirect or variable cost.

For more questions, terminology and other exercises please see the PMP® Exam Success Series: Certification Exam Manual at www.c rosswind pm.com

Question of the Day

The telephone company is building a new call center for its new internet access division. Given that this is its first venture utilizing a call center, there are a number of new processes that will need to be created. Which of the following would show how to handle customers' various needs when they call the call center? (a) Checklist (b) Process flow (c) Control chart (d) Quality Audit

Terminology of the Day

Defect A problem or error in the creation of the work of the project

Answer and Explanation to Yesterday's Question

The electrical crew discovers that an additional circuit is needed to supply the appropriate electricity to the new injection molding machine at the plastic factory. This circuit will be only used on this machine, and only products from the kiwi product line will be made on the machine. What type of cost would this be to the product line? (a) Direct (Correct) (b) Indirect (c) Variable (d) Indirect fixed Explanation: The electric circuit is a direct cost. It is something purchased directly for the project or product. It is not an indirect or variable cost. For more questions, terminology and other exercises please see the PMP® Exam Success Series: Certification Exam Manual at www.c rosswind pm.com